At Arumilli Chits, we strive to provide the best financial services and customer experience. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy outlines the conditions and procedures for requesting a refund.
1. General Policy
All contributions made to our chit fund schemes are considered final and are non-refundable, except as required by law or as specified in this policy. We encourage participants to carefully review their chit fund agreement and ensure they understand the terms before making any contributions.
2. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- Errors in Transactions: If there is a mistake in the transaction amount or a duplicate transaction, you may be eligible for a refund.
- Cancellation of Scheme: If a chit fund scheme is canceled by Arumilli Chits, participants will be eligible for a refund of their contributions made to that scheme, minus any applicable fees or charges.
- Legal Requirements: Refunds will be processed in accordance with any legal requirements or court orders.
3. Non-Refundable Situations
Refunds will not be provided under the following circumstances:
- Voluntary Withdrawal: If you choose to voluntarily withdraw from a chit fund scheme before its completion, contributions made will not be refunded.
- Bidding Losses: Contributions or amounts bid during the chit fund process are non-refundable.
- Penalties and Deductions: Any penalties or deductions applied due to non-compliance with the chit fund agreement are non-refundable.
4. Refund Request Process
To request a refund, please follow these steps:
- Contact Us: Reach out to our customer support team at [Your Email] or [Your Phone Number] with your refund request and provide the following details:
- Full name
- Account number or membership ID
- Reason for the refund request
- Supporting documents (if applicable)
- Review and Processing: Our team will review your request and verify the details. If your refund request meets the eligibility criteria, we will process the refund within [specified number of days] days.
5. Refund Method
Refunds will be issued using the same method of payment used for the original transaction, unless otherwise agreed upon. For example, if you made a payment via bank transfer, the refund will be processed back to your bank account.
6. Contact Information
For any questions or concerns regarding our Refund Policy, please contact us at:
Arumilli Chits
2nd Floor, Amma Towers,
Beside Reliance Trends, Rastra Pathi Road,
Tanuku, West Godavari, Andhra Pradesh
Email: info@arumillichits.com
Phone: +91 91154 44555
Effective Date: 04-07-2018
We value your participation in Arumilli Chits and are committed to providing a fair and transparent process for refunds. Thank you for your understanding and cooperation.